While the max run time of the device is 90 minutes, the device may occasionally end its cleaning cycle when the power drops below 10%. If you believe your device’ s battery is not performing up to expectations, and you’ve ensured the device is fully charged before each use, please contact customer service.

Check if there are any malfunctions in the motor or if there is any obstruction in the water inlets, if no issues are detected, there may be an issue with the sensor or motor, please contact customer service.

We recommend you clean the filter tray before using your device. Operating the device with a full, or semi-full filter tray can cause the device to slow down and affect the suction power of the device. If your pool is excessively dirty, we recommend cleaning the pool manually and using the device to conduct routine cleaning of your pool to prevent it from becoming overly dirty.